Careers
We are looking for talented and experienced executives to join our BPO team. As an executive, you will play a key role in the success of our business by leading and managing our team of customer service representatives.
Our ideal candidate should have:
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target-achieving skills.
- Excellent communication and listening skills with good command of the English language.
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
As an executive, your responsibilities will include:
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarifying information, and researching. every issue and providing solutions
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile.
If you are passionate about customer service and have the skills and experience we’re looking for, we would love to hear from you. Please submit your resume and a cover letter detailing your qualifications and experience.
